Legal
Refund Policy.
1. Service Fee
Refundable if request submitted before application is transmitted to CBP.
2. Government Fee
Non-refundable once submitted to CBP. Set by U.S. authorities.
3. Denied Applications
Service fee is non-refundable for CBP-denied applications. Service was rendered.
4. Process
Submit refund request via [email protected] with application ID. Processing within 7 business days.