Help

Find more info about how to answer each question below:

Select your nationality from the dropdown list. This information is used to determine the visa requirements and applicable fees.

Select the type of visa you're applying for. The various types include different durations and entry types. Make sure to choose the one that matches your travel plans.

Enter your first name and middle name exactly as they appear in your passport, using letters A-Z.

Enter your last name exactly as it appears in your passport, using letters A-Z. If you don't have a last name, enter "N/A."

Select your date of birth from the dropdown menus. Make sure this matches the date of birth listed in your passport.

Enter your email address. We'll use this to send you updates about your application. You won't be enrolled in any promotional messages unless you click the checkbox below.

Enter your passport number exactly as shown on your passport. Include all letters and numbers without spaces.

Select the date your passport was issued. This must match the issue date printed on your passport.

Select your passport expiry date. Make sure your passport is valid for your planned travel duration.

Queries

Common Queries.

Quick answers, grouped by topic.

Basics

Basics .

Electronic System for Travel Authorization. Required for Visa Waiver Program travelers entering the U.S.
Citizens of Visa Waiver Program countries traveling to the U.S. for tourism, business, or transit (90 days or less).
No. ESTA is a pre-travel authorization. It does not replace a visa for stays over 90 days or non-VWP nationals.

Validity

Validity .

Up to 2 years, or until passport expiry — whichever is sooner.
Multiple entries permitted within the validity period. Max 90 days per stay.
No. A new ESTA is required when passport changes.

Application

Application .

Average 60 seconds with passport in hand.
Limited fields can be modified after submission. See Modify Application page.
Yes. Refund eligibility depends on stage. See Cancel page.

Approval

Approval .

No. Final approval is determined by U.S. Customs and Border Protection.
You may apply for a B1/B2 visa at a U.S. embassy. A denial does not bar visa application.
Most cases clear within 24 hours. CBP allows up to 72 hours.

Service

Service .

None. We are a private third-party service. We are not affiliated with the U.S. Government or U.S. Customs and Border.
Server-side validation, error checks, modification assistance, 24/7 support.
Email [email protected]. Typical response within 24 hours.

Still stuck?

Email [email protected]. Response within 24 hours.

Ping Support